Book Your Massage

Personalized care for stress relief, injury prevention, and recovery.

Cassidy Marshall, RMT, smiling outdoors near Okanagan Lake in Kelowna, BC

About
Cassidy

RMT, BHK

My name is Cassidy — I was born in Vernon and raised in Armstrong, and the Okanagan has always been home. I've always had a passion for health, fitness, and an active lifestyle.

Growing up, I played multiple sports and experienced my share of injuries, which sparked my interest in the health and wellness industry. I completed my Bachelor of Human Kinetics at UBC Okanagan (2021), focusing on Clinical Exercise Physiology, and later graduated from OVCMT as a Registered Massage Therapist.

I love helping others feel and move better through personalized massage therapy. When I’m not in the clinic, I’m usually paddleboarding, kayaking, or at the arena — either playing hockey or coaching.

Directions

 

📍 How to Get to Cielo Therapeutics – Landmark District 3, Kelowna

🚗 Starting from Harvey Ave:

  • Turn onto Burtch Road

  • Continue past Sutherland Ave

  • Turn left onto Dickson Ave

  • Follow Dickson Ave until you see the District 3 building

  • Turn left into the parking lot in front of the building

  • Enjoy FREE client parking right there

🏢 Entering the Building:

  • Enter through the District 3 main entrance

  • Elevators are on your left

  • Head up to Floor 2

  • Cielo Therapeutics will be on your right as you exit the elevator

✨ Looking forward to seeing you soon!

Below is a Visual Video of Directions!

Which direct billing is available for me?

A complete list of direct billing providers I work with — helping you save time, money, and stress. Fast, easy, and hassle-free.

Major Providers Blue Cross Group Plans TELUS Network
  • Sun Life
  • Manulife Financial
  • Desjardins Insurance
  • Canada Life
  • Equitable
  • Industrial Alliance
  • Beneva Inc.
  • Johnson Inc.
  • GMS (Carrier 49 & 50)
  • MDM Insurance Services Inc.
  • Maximum Benefit
  • UV Insurance
  • Pacific Blue Cross
  • Medavie Blue Cross (includes):
  • Royal Canadian Mounted Police (RCMP)
  • Canadian Armed Forces (CAF)
  • Veterans Affairs Canada (VAC)
  • General Medavie Blue Cross plans
  • Alberta Blue Cross
  • AGA Financial Group Inc.
  • BPA - Benefit Plan Administrators
  • Chambers of Commerce Group Insurance
  • CINUP
  • ClaimSecure
  • Coughlin & Associates Ltd.
  • Cowan
  • First Canadian
  • GroupHEALTH
  • GroupSource
  • Johnston Group Inc.
  • LiUNA Local 183
  • LiUNA Local 506
  • Manion
  • People Corporation
  • RWAM Insurance Administrators
  • Simply Benefits
  • Union Benefits
  • TELUS Health
  • TELUS AdjudiCare
  • Canadian Construction Workers Union
  • Canada Life – PSHCP

📋 How to Book with Cassidy

1.
Click the “Book with Cassidy” button to open her JaneApp page.
2.
Select New Patient or Returning Patient on the sidebar. [View Sidebar Example]
3.
Select your preferred service, date, and time from Cassidy’s calendar. [Service List Preview]
🔹 Tip: Greyed-out slots are fully booked. Blue slots are available to book.
⏳ Note: Once you’ve selected a time, that spot will be temporarily reserved for 10 minutes — giving you time to complete forms or finish setup without losing your spot. [Reservation Timer Example]
4.
Log in or create a JaneApp account to continue.
💡 You can sign up faster using your Google account (Gmail) for faster registeration. [Account Page Preview]
5.
Enter your contact info, add a valid credit card to confirm your appointment, and submit.
📝 You'll also need to complete a brief health history form before your first visit — this helps Cassidy personalize your treatment.

💡 Helpful Notes Before Booking:

  • All bookings are secured through JaneApp’s encrypted platform.
  • A valid credit card is required to reserve an appointment (you won’t be charged unless outlined in clinic policy).
  • If you’re eligible for direct billing, Cassidy will handle it after your appointment.
  • You’ll receive email reminders & confirmations directly from JaneApp.
  • You can cancel or reschedule up to 24 hours in advance using your JaneApp account.

HOW DO I BOOK?